Phone Booth

“Voices surround you. Seeking answers, offering solutions, calming the angry, soothing the hurt. There’s a lot more going on than you could imagine. Thankfully, there’s back up and cool techno gadgets to expertly deal with the calls flying your way. After a few, your mind is bursting. The queue is building, so you go on, you answer the call."

If you’re ready to make meaningful contact - customer contact that is - then wherever you are right now and wherever you want to be, these are the Certificates to get you there and to really appreciate the finer points of inbound outbound.

The difference is, our difference!

The Phone Booth offers a learning experience that's anything but standard.

Our mission is super-juiced training that gets you pumped for success. Yes, we've got text, but we also use clips from “The Office”, “Sex in the City” and “Ocean's Eleven” to make sure the message sticks. And we get down and dirty with raw insights from real workplaces.
 

Basically, our Accredited Qualifications are anything but basic!

Of course, as with any standard TAFE or training organisation, you'll get the official piece of paper – a nationally accredited qualification that'll put a shine to your resume.

• Certificate III in Customer Contact
  
• Certificate IV in Customer Contact

Don’t settle for basic when you can have a superstar experience!

Submit your Online Enquiry
Book in and Call 1300 737 977 to confirm eligibility